Culture Politics and National Identity †Free Samples to Students

Question: Discuss about the Culture Politics and National Identity. Answer: Introduction: Over the past few years, Jo Joe county lounge has experienced a lot of pressures from changing needs of the customers(Yeg?enog?lu, 2012). With different nature of clients, the need to satisfy varying needs while maintaining their satisfaction became difficult. There was a need to find out how the concept of home has been used by accommodation providers to market their offering (Robinson Smith, 2006). The concept of home in design and marketing has had a great impact on commercial accommodation providers, and therefore the county lounge needs to understand ways in which commercial accommodation providers are making use of the concept of home as well as relevant concepts that the county lounge might use to improve their productivity. The lodge has had the following design; The county lounge is away from town. This provides a good environment for guests who want to be away from the city noise, congestion, and pollution. The hotel can carry on its activities smoothly without interference from the activities in town. They target adults both within the nation and outside the nation. This is because of the rooms and the beds that are suitable for the adults. They also target workers from a different organization who need to hold meetings and conferences away from their offices. Hotel companies are incorporating home concept to market their offering which has proofed to be advantageous to the business. Data collected gave support to the use of home concept since clients have satisfaction with the home away from home feeling which makes them comfortable and relaxed thereby being loyal to such providers (Cragoe, 2004). This report gives the ways in which accommodation providers can make up in their facility to improve hospitality .Jo Joe county lounge requested for the report so as to get the relevant information that they will use for their success. The hotel aim is to evaluate their competitors performance by examining ways in which the competitors are making use of the home concept to market their offering and impact positively on their client needs. After which they will use the information to find out the concepts that are relevant to their business. This report will provide a clear description of how commercial accommodation providers have changed their styles in marketing(Packham, 2014). The methods used in data analysis included questionnaires and interviews. Questionnaires were delivered to top managers in the hotel comprising of open and close-ended questions. They were filled by the managers and collected by the researcher as agreed. Interviews schedule was conducted among the workers. The workers were able to give information concerning hotel management and the services they are offering to the visitors. There was the use of focus group discussions to derive data from the workers on how they have been delivering services to customers. This discussion provided key information to the researcher in the manner in which the hotel has been dealing with clients and responding to the clients complains and suggestions. Hotel providers have greatly improved on their services as well as customers needs with the integration of the concept of home in their accommodation provision. Customers have personalized experience since they can carry on with activities that they are used to at their homes (Brannigan, 2012). These activities include; cooking, playing and interacting with other customers. Additional services such as welcome messages in the screen, flowers in the rooms and provision of food preferences have proved to be important for customer relations. Golf games and health spas have encouraged return visits by the customers. The staff has to be trained on customer welfare and genuine hospitality. They need act on customer comments on the front desk as quickly as possible. They also need to feed the customers data into hotel management system to be able to respond to customers needs .concept of the home may be perceived as home furnishing in design. Guests should be comfortable as much as possible more than they are in their homes. Coziness is important and can be considered in terms of wood additions well-decorated items such as curtains and carpets. Inspiring music, television sets, and a fireplace add up to return visit. The need to use appealing patterns and bright colors create a good experience to the quests (Woodside, 2008). The good combination of color and texture is attractive to the visitors. The right texture is memorable to the customers, and they will always make a comeback. Sculptures and photography should be added in the design of the hotels. This will create a good experience for the guests as they should be attractive. They also give information about the culture of the community. Accommodation providers should be updated with the latest trends in construction including large windows to allow enough light and air into the rooms, use of natural materials in construction, and electronic water faucets which become attractive to customers. Hotels should have kitchen exhibition to showcase their kitchen expertise. Cooking is an art, and it becomes fun when the visitors can be involved to experience how different meals are prepared. Local and international food, seafood and cultural food are among the dishes that the staff should make delicious. They can also be allowed to join in the cooking as part of competitions. Having examined the above concepts, Jo Joe county lounge need to consider the following home concepts in marketing; The lodge needs to set up a means on which the visitors can complain through and respond quickly. Use of Facebook and Twitter may be relevant in making a timely response to customers needs thereby maintaining customers relation. There is a need for the hotel to stand out through the offering of wine tastes in their bar and display of information in bathroom screen. They have to be ahead of competitors in ensuring that their visitors get the advanced sense of hospitality. Installation of solar panels for water heating should be a norm. Systems should be updated so that air conditioning and lighting automatically switch off when guests leave the rooms. This is meant to conserve the resources using them sparingly. There is need to offer a mobile track to check in customers. With high-tech cards, customers presence in the hotel can easily be monitored. The cards can enable the door to unlock for the guests. The hotel should invest in cloud services for entertainment such as music. The hotel should be equipped with health fitness center. They should have a place with the right facilities and lessons concerning exercise. Yoga exercises and other fitness training should be available in the center. There should also be the provision of healthy food options to the guests. Digital conferencing facility is necessary for hotels. It should offer Wi-Fi during meetings and audiovisuals for conferences. It should be spacious enough with good air conditioning for the teams to be comfortable. Social media will be used as the main platform for reaching out to clients. Pictures of the rooms and the landscape of the hotel will be uploading for prospective clients. The hotel should be advertised in televisions, and magazines .there need to display and elaborate on their uniqueness and why the guests have to choose their services over their competitors. Creativity should be enhanced in social media so as to affect a lot of fans and followers. Recommendations The hotel needs to be constantly up to date with the innovations in the industry. There is a need for investing in information technology to access information that is vital to business survival in the competitive world. There is a need for Periodic training of the staff on the genuine hospitality. They should be aware of the changing trends in hospitality and to adjust their services to suit in. Integrating unique designs in color, statutes, and decorations in the hotel to appeal and surprise the customers(Woodside, 2008). Designers with expertise experience should be contracted to furnish the rooms. Further study should be carried out to explain more on the concept of the home in hotel companies. Conclusion In conclusion, a home concept in commercial accommodation plays an important role in the overall attainment of the goal and objective of the firm. Customers always remember the unique hospitality and the appealing and relaxing features in the hotel. This will motivate a return visit and loyalty to the firm. There is a need for reassurance of customers makes planning and decision-making predictable. Therefore, the management can cater for the needs of different customers reliably. Profitability of the organization will be sure with the increased number of clients. This is because of satisfaction of the services offered. Hotel companies need to carry out further research on the industry. They need to be informed of the changes in the industry and the trends. The need for observation of various hotels and accommodation providers outside the country is important. This will be necessary meeting the requirements of visitors from different parts of the world. References Alexander, B. (2012).The performative sustainability of race. New York: Peter Lang. Brannigan, J. (2012).Race in Modern Irish Literature and Culture. Cambridge: Cambridge University Press. Brannigan, J. (2012).Race in Modern Irish Literature and Culture. Cambridge: Cambridge University Press. Cragoe, M. (2004).Culture, politics, and national identity in Wales 1832-1886. Oxford: Oxford University Press. Packham, C. (2014).Eighteenth-Century Vitalism. Basingstoke: Palgrave Macmillan. Robinson, M., Smith, M. (2006).Cultural tourism in a changing world. Clevedon [England]: Channel View Publications. Starnes, R., Blevins, B., Starnes, R., Jackson, H., Ownby, T., Pierce, D. et al. (2011).Southern Journeys. Tuscaloosa: University of Alabama Press. Woodside, A. (2008).Advances in culture, tourism and hospitality research. Bingley, U.K: Emerald. Woodside, A. (2008).Advances in culture, tourism, and hospitality research. Bingley, UK: Emerald JAI. Yeg?enog?lu, M. (2012).Islam, migrancy, and hospitality in Europe. New York: Palgrave Macmillan.